How we involve
How your feedback helps us to shape services
Engagement Annual Report
Communications and Engagement Strategy
How you can get involved



Involving our local community in how services are shaped is important to us.  This area of our website is where we publish details of specific opportunities to provide views on proposed service change and development.  Links to this information are provided in the menu on the left had side of this page.

Here are a few recent examples of how we involve

~We conducted Insight Polling to gain the views of 1,000 residents about local health care services.

~We have set up a joint Citizens Panel with East Riding of Yorkshire Council.  The panel is made up of 2,000 people that are representative of the East Riding.  Their views and perceptions of local NHS and Local Authority services are regularly sought.  For more information visit www.eastridingofyorkshire.nhs.uk/citizenspanel

~We have continued to work in partnership with the Local Involvement Network (LINk).   For more information visit www.erylink.org.uk.

~We regularly attend the NHS Overview and Scrutiny Committee to discuss local health issues and to consult them if substantial change is likely.  For more information about the Overview and Scrutiny Committee click here.


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Here are a few examples of how your feedback has helped us to shape local services

~A new model of care is being introduced, including the introduction of Neighbourhood Care Teams, to deliver care closer to home.

~The design plans for a new Community Hospital in Beverley have been refined in response to views on a range of issues including pedestrian and cycle accessibility, local flooding and landscaping.  Click here for further details about our new community hospital for the East Riding.

~Low public satisfaction regarding dental services has led to nearly £3 million of investment to provide over 20,000 new patients with access to local NHS dental services.

~Patients identified a gap in service provision for support following pulmonary rehabilitation which resulted in the establishment of a local “Breathe Easy” group.

~People living with disabilities routinely ask for more information about local services.  Disability Fayres continue to take place (with local partners) to raise awareness of the support and services available to people living with a disability in the East Riding.

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Engagement Annual Report

We use many methods and activities to help inform what we do.   Many more examples are included in our Consultation Annual Report 2010-11, which you can view by clicking here.


Our Communications and Engagement Strategy

In 2009, we produced our Communications and Engagement Strategy which sets out our priorities around communications, engagement and social marketing activities so that they are conducted in a way that best suits our area, achieves maximum impact and delivers value for money.  Click here to view our Communications and Engagement Strategy.

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How you can get involved

We are keen to hear the diverse range of views about healthcare held by the people in our community.  If you would like to find out about future engagement opportunities please continue to visit our website or contact us using the details below.

How to contact us

Phone:   
(01482) 672156

Email:  
Eroy-pct.ContactUs@nhs.net

In writing: 
Engagement Manager
NHS East Riding of Yorkshire
Health House
Grange Park Lane
Willerby
HU10 6DT

You might also like to consider providing your views about local health services by joining the Citizens Panel or the Local Involvement Network (LINk).  Links to their websites are provided below:

www.eastridingofyorkshire.nhs.uk/citizenspanel

www.erylink.org.uk


We can provide information in a format or language of your choice, click here to find out more.

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